Hello. My Digi002 will validate and load in the middle of a session or out of the blue in standalone mode. Every now I'll here some clicking of the faders adn by the time I turn my head to see whats going on the monitor mute button is red and its locked. Anyone know what causes this? I was told it was a hardware issue and I should send my 002 back. I did and I'm on my 3rd 002 and its still doing the same thing. Not only is this very fustrating but it also kills any session I may have in progress. This is getting to be a bit ridiculous. Help! My 2nd Question. My 002 is using firmware vers. 1.4 (if I'm not mistaken). I beleive I get a prompt to upgrade to version 1.7? Anyone know the benefits of this upgrade? ANyway to download this upgrade from the digidesign site? My studio machine is not connected to the net and I'd like to download it to my laptop and transfer it to my mac. Thanks

Guess no one knows why this happens...

talk w/support. i don't know why it happens, but i had a power harness failure in my first unit and they sent me another (overnight, at their expense). then their customer service guy walked me through setting it up and asked me to check the firmware version and told me i HAD to upgrade to the latest version. i didn't argue with him -- just downloaded it from the website and installed it per his instructions. good luck, steve

check the "fader firmware" update, might help.

My experience has been bad. I updated the firmware as per the suggestions... No help. So - tomorrow I will request another 002. This will be my 4th 002 (assuming they send it). What usually happens is... I get the "new" 002. I hook it up. It works fine. Two - 3 months later, I get the same problems. I'm not even in the studio everyday and my space is spotless. No food, no smoking.. no nothing.